Policies

MEMBER RESPONSIBILITIES

The YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, all individuals are asked to act appropriately at all times when in our facility or participating in our programs. We expect persons using the YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. In consideration of all members and to insure your own safety while at the YMCA, we ask that you respect our facility regulations:

  1. Children under the age of 12 must be supervised AT ALL TIMES by a parent or guardian.
  2. Members must be 12 years old and attend proper orientation to utilize the adult fitness center & adult fitness classes.
  3. The YMCA is a smoke free campus. Smoking is not permitted on any of the YMCA premises.
  4. Members must show their membership IDs at the Member Service Desk upon entering the facility and keep the
    identification card with them at all times.
  5. Members should use only the front door when entering or exiting the building.
  6. The handicapped spaces in the parking lot are for cars with appropriate handicapped parking stickers only. Members without the appropriate handicapped parking stickers, displayed on their cars, are not permitted to park in these spaces at any time.
  7. Members should keep all valuables locked in a locker. The YMCA is not responsible for items lost or stolen in the building.
  8. Locks are not to be left on lockers overnight. The YMCA reserves the right to remove any locks left on the lockers.
  9. Cell phone use in the locker room is prohibited. Please turn off your cell phone when in the locker rooms.
  10. Children under six years of age may accompany their parents/guardians into the opposite sex locker room with adult supervision. Ages 6 and up can use the Family Changing Area. Please use your discretion.
  11. Gym bags are not to be left in the fitness center. All items found lying on the floors in the fitness center will be removed.
  12. Sexual misconduct and/or harassment is not tolerated.
  13. Abusive, foul language, and/or fighting is not tolerated.
  14. Weapons (i.e. firearms and knives) are prohibited at the YMCA.

Failure to comply with the above regulations may result in the termination of your membership or guest privileges. Violators will be asked to leave.

MEMBERSHIP REGISTRATION AND PAYMENT POLICIES

  • Membership dues are non-transferable and non-refundable.
  • Membership application must be made in person at the YMCA or online at www.ymcade.org. Must have a photo ID.
  • Monthly bank draft is available …bank draft can only be processed through a credit card, debit card, checking or savings account.
  • Major credit cards, checks, and cash are all accepted for payment of memberships in full. A fee of $25.00 will be assessed for returned checks for any reason.

FULL PRIVILEGE MEMBERSHIP PAYMENT OPTIONS

The YMCA offers two membership fee payment options. Members can remit the entire annual fee once a year, or choose our popular EZ Pay monthly bank or credit/debit card draft. You confirm the payment withdraw date, amount, and account when you sign up. It’s that easy!


CHANGE IN MEMBERSHIP STATUS

Please inform Member Service if a change has been made to your address, phone number, bank draft info, and email address.


MEMBERSHIP CANCELLATION

If you wish to cancel your membership, please give the YMCA 10-day written notice (letter, fax, or email) prior to the first of the month to stp payment on a bank draft.


CHECK-IN

Please present your membership card each time you visit the YMCA. Members without membership cards will be asked to show photo ID before entering facility.


LOST CARD

Please inform the Member Service desk staff if you have lost your membership card. There will be a replacement fee of $2.00.


ETHICSPOINT®

The YMCA of Delaware has installed an Internet-based reporting system called Ethicspoint® to foster communication. This system allows you to report issues or concerns in a totally anonymous and confidential manner. Particular areas of interest are violations of the YMCA code of conduct, protecting children from abuse, and concerns about aquatic and transportation safety. As a member and participant you are in a position to observe not only questionable or unethical behavior at the YMCA, but also see areas in need of change. If you would like to communicate your observations anonymously, please join our employees in utilizing Ethicspoint® by clicking here. You can file a report, offer a suggestion, or voice a concern.


PRIVACY

In order to protect the privacy of program participants we cannot provide information about course rosters. If you or your child would like to be in a class with another person, please check with them regarding the specifics of their registration prior to enrolling. Requests to be on a sports team with another person can be requested on the Sports Registration Card at the time of registration. Thank you for your understanding and for helping us to respect the privacy of everyone.


AWAY (ALWAYS WELCOME AT YMCAS) PROGRAM 

Your membership is honored at most YMCAs across the country, free of charge or at reduced rates. Please call the YMCA you will visit before your trip or vacation to be sure they honor AWAY members. For a listing of YMCAs in the United States, call 1-800-USA-YMCA.


SWIM TEST POLICY

Please know that all members 14 years of age and younger are required to complete a swim test and must be wrist banded prior to swimming in any YMCA of Delaware Pool. Once a child is swim tested their name and birthday will be kept on file for one year. Members may pick up a wristband from a lifeguard when entering the YMCA pool area.

SWIM TEST:
(1) Demonstrate one length of swimming on your stomach without a flotation device and your face in the water as frequently as possible. (2) Tread water for 30seconds. (3) Test may be taken ONE TIME PER DAY.

WRISTBANDS: RED 
Any swimmer who does not demonstrate the above mentioned swim test. Any swimmer who does not want to be swim tested
Lap Pool: Any swimmer who cannot stand flat footed must be within arm’s reach of a responsible adult (16 years of age or older) and must be in a Coast Guard Approved Lifejacket
Family Pool: Any swimmer who cannot stand flat footed with their chest out of the water must be within arm’s reach of a responsible adult (16 years of age or older) and must be in a Coast Guard Approved Lifejacket
Slide: Red banded swimmers may not use the slide

WRISTBANDS: YELLOW
Any child who does not demonstrate horizontal movement for 1/2 length of the pool and/or tread water for 30 seconds while being tested
Lap Pool: Yellow banded swimmers may only swim in the shallow end up to the safety rope
Family Pool: Any Yellow banded swimmer may swim anywhere in this pool.
Slide: Only Yellow banded swimmers over 48 inches tall may use slide

WRISTBANDS: GREEN 
Any child who can swim one lap of the pool demonstrating horizontal movement with face in the water as frequently as possible and tread water for 1 minute. All green banded swimmers may utilize any part of our pool when open during their visit.
Slide: Green banded swimmers may use slide regardless of their height

Our Mission


The YMCA is an association of people of all ages, ethnic groups and religious affiliations that strives to cultivate the human potential, self-esteem, and dignity of all people. Our organization exists to develop and practice the Christian principles of love, caring, inclusiveness, justice and peace…and to enrich the emotional, physical and social life of all individuals, families and our community.